Privacy Policy – VeparaShop

Who we are

VeparaShop is operated by Vepara Ltd, company no. 11520955, registered office Suite G1, Hartsbourne House, Delta Gain, Watford WD19 5EF. Vepara Ltd is the data controller for personal data collected through this website, under UK GDPR and the Data Protection Act 2018. Contact: office@vepara.co.uk, +44 20 3149 0311.

What we collect

Your name, email address, phone number, delivery and billing address, order details and any messages you send us. Card payments are processed by our payment provider; we never see or store your full card details.

Why we use it

• To process and deliver your orders (performance of our contract with you)
• To meet our tax and accounting obligations (legal obligation)
• To prevent fraud and improve our website (legitimate interests)
• To send marketing emails, only with your consent

Who we share it with

Only what is needed, with: Squarespace (our website and store platform), Stripe (payments), delivery companies, our accountants, and Google for analytics and advertising where you have allowed cookies. We never sell your data.

How long we keep it

Order records are kept for 6 years for tax purposes. Marketing data is kept until you unsubscribe.

Your rights

You can ask to access, correct or delete your data, object to processing, or withdraw consent at any time by emailing office@vepara.co.uk. You can unsubscribe from marketing emails using the link in any email. You also have the right to complain to the Information Commissioner’s Office (ico.org.uk).

Cookies

See our Cookie Policy. You can manage your choices through the cookie banner.