Shipping Policy – VeparaShop

VeparaShop is operated by Vepara Ltd (company no. 11520955). Orders ship from our warehouse at Unit D4, Braintree Road Industrial Estate, Ruislip HA4 0EJ.

1. Dispatch

Orders are dispatched within 1–2 working days (Monday to Friday, excluding bank holidays).

2. Delivery times

• Standard UK delivery: 2–5 working days after dispatch
• Express delivery: 1–2 working days after dispatch, where selected at checkout

3. Delivery charges

Free UK delivery on every order, using a tracked service. You will receive tracking details by email when your order ships.

4. Where we deliver

We currently deliver to UK addresses only.

5. Delays

If your order is delayed or tracking has not updated for 3 working days, contact us at office@vepara.co.uk or call +44 20 3149 0311 and we will help.