Delivery & Returns – VeparaShop

Last updated: September 12, 2025, 01:24 PM BST

We aim to make your shopping experience simple, reliable, and stress-free.

Delivery

  • Free UK delivery on all orders
  • Orders placed before 2pm are dispatched the same day
  • Tracked shipping for peace of mind

Returns

  • 14-day return policy on eligible items
  • Products must be unopened and unused
  • For healthcare equipment (e.g. oximeters, blood pressure monitors, test kits), returns and exchanges are not accepted once opened, unless the item is faulty
  • Please contact us for a return authorisation before sending items back

Contact

Questions? Reach us at office@vepara.co.uk. This policy does not affect your statutory rights.